1 reviews | Active since Jul 2016
4 weeks with no outgoing calls!
<p>Out of sheer despiration I am now forced to a public forum to complain. It has been 4 weeks now that my husband cannot make outgoing calls from his phone. He has phoned Vodacom about everyday, when to numerous Vodacom stores and this problem is still not resolved - with nobody coming back to us. </p> <p> </p> <p>I dont understand that a phone is working fine one day and next the ervice is broken like this! </p> <p> </p> <p>We have rebooted, took out sim card, spent hours in Vodacom stores. This is riduculous. I also really hope we get a months credit - why are we paying for a service that we are really not getting!</p> <p> </p> <p>Please sort out the issue - phone us back please on ********** 598</p> <p> </p> <p>Bianca</p> <p>PS - If this is not sorted today I will also complain on your facebook page. And stop paying this account!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
