4 Weeks - still no upgrade

After numerous and numerous phone calls between the cancellations and upgrades department, 4 weeks later and I still don't have my upgrade.

Being sent from pillar to post, you can't send them an email, you can never speak to a supervisor (they will phone you back if you are lucky) and empty promises on delivery dates.

Keep moving the goalposts. That is why I tried to cancel in the first place. Fedup!!!!

Next stop is ICASA's consumer protection division. See if I can lodge a complaint against the quality of service and activation issues.