1 reviews | Active since Jan 2016
4 WEEKS ON… AND STILL ZERO ACTION FROM VODACOM
<p>On 18 Dec I published my latest complaint in a saga that has been going on since April 2016. </p> <p>Four weeks on, no action from Vodacom. </p> <p>The complaint is here: https://hellopeter.com/vodacom/reviews/attention-vodacom-expect-a-call-from-the-consumer-protection-board-1- ********** </p> <p>The question is: what do I have to DO to get Vodacom to take back its device and annul (annul, not cancel) the contract? </p> <p>I have reported it to the Consumer Complaints Commissioner, and it does seem I will indeed have to get them to act for me.</p> <p>(Vodacom did call, but gave not one iota of help)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
