4 requests later & still no help
<p>I cancelled my contract last month and my line has now been switched to prepaid as from 01 December 2016. Since then, I have not been able to make any internantional calls. I have logged 3 request with the service provider, still no help. And this morning I have tried to call them again but I had to hold for over 13 minutes and I gave up. Please assist</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team