4 mths to cancel **** contract and still no answer

When taking out a Vodacom contract telephonically the agent told me that I could migrate my Cell C number once myCell C contract expired (in a months time). <br> When the time came to migrate i was told by Vodacom that this is not allowed. I disputed asking them to listen to the telephone call to which they agreed I was misinformed and subsequently migrated my number.<br> However, since May 2015 I have been charged for 2 cellphone contracts when in fact they should have migrated my Cell C number to the new Vodacom contract instead of opening another contract to which I never gave authorization for nor did I ever take delivery of 2nd cellphone. I am being charged about R900 a month for that second contract!<br> I have tried for 4 months through multiple call centres and re-explaining the situation to useless and ambivalent call centre agents to resolve. I am no further in cancelling this bogus 2nd contract nor obtaining a refund of 7 months worth of overcharging. Frankly its *****ing from my account!<br> In tears I spoke to a Riaan in CT who is trying to help me but it seems there is too much red tape and frankly I doubt you care about your customers. I feel beyond desperate and angered.