1 reviews | Active since Jan 2017
4 months to cancel a contract
<p>It is now 4 months that I am struggling to cancel a contract at Vodacom. I spoke to about 7 different people during the period and everyone gave a different excuse as to why it is not done yet. I am sooooo frustrated and up to date my issue is still not resolved. After many years as a satisfied Vodacom client I am now at the point of cancelling all contracts with them.(If I can get an actual person who I can speak to!!!!)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,problem resolved.
Regards
FM
As per telephonic discussion,problem resolved.
Regards
FM
