RV
Rhona V

1 reviews | Active since Jan 2017

23 Mar 2017, 07:26

4 months to cancel a contract

<p>It is now 4 months that I am struggling to cancel a contract at Vodacom. I spoke to about 7 different people during the period and everyone gave a different excuse as to why it is not done yet. I am sooooo frustrated and up to date my issue is still not resolved. After many years as a satisfied Vodacom client I am now at the point of cancelling all contracts with them.(If I can get an actual person who I can speak to!!!!)</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2017, 07:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Apr 2017, 13:07
Official

As per telephonic discussion,problem resolved.

Regards

FM