PP
Philip P

1 reviews | Active since Nov 2014

06 Aug 2015, 13:48

4 months still no resolution

As below, each time I get a call from Vodacom saying they hav changed their system so that I get e-mail invoices, then never get them, then they phone and say they dont know how their system changed back to not sending me mails. Below is last time I tried..<br> <br> Not getting my accounts mailed to me as requested and confirmed a while ago by vodacom. My query gets a response to provide my info to verify. I do this and they say its not correct. I am sick and tired of Vodacom shunting me around. Each time I have a problem its the same thing.<br> <br> Poor,poor handling of customers<br> Add a new Vodacom Report<br> Inappropriate report? Back<br> SUPPLIER'S RESPONSE Vodacom Time and Date 12:49:47 | Wed 3 Jun 15<br> Hello philipphitidis,<br> <br> Thank you for your posting.<br> <br> We have been in contact with you and addressed your concerns.<br>

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Replies (1)
Vodacom
Vodacom's reply06 Aug 2015, 16:03
Official
Hello philipphitidis,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team