1 reviews | Active since Nov 2014
4 months still no resolution
As below, each time I get a call from Vodacom saying they hav changed their system so that I get e-mail invoices, then never get them, then they phone and say they dont know how their system changed back to not sending me mails. Below is last time I tried..<br> <br> Not getting my accounts mailed to me as requested and confirmed a while ago by vodacom. My query gets a response to provide my info to verify. I do this and they say its not correct. I am sick and tired of Vodacom shunting me around. Each time I have a problem its the same thing.<br> <br> Poor,poor handling of customers<br> Add a new Vodacom Report<br> Inappropriate report? Back<br> SUPPLIER'S RESPONSE Vodacom Time and Date 12:49:47 | Wed 3 Jun 15<br> Hello philipphitidis,<br> <br> Thank you for your posting.<br> <br> We have been in contact with you and addressed your concerns.<br>
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
