MM
Makabongwe M

1 reviews | Active since Dec 2017

23 Dec 2017, 15:24

4 Months, still no phone.

To whom it may concern I am writing to express my disappointment in the service I have received from Vodacom Witbank Klipfontein branch. I had originally sent my new iPhone 7 plus in for repairs 4 months ago. And it still hasn't been returned. Hence I still pay for it.

I keep getting promised it will be back almost every Monday.

0
Replies (1)
Vodacom
Vodacom's reply24 Dec 2017, 09:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team