JT
Jess T

1 reviews | Active since Oct 2015

19 Feb 2016, 08:43

4 months NO signal

We are about to go into the 5th month of NO signal and no 3G on Red Hill. <br> Vodacom send someone round at the beginning of January. A month and a half later they finally sent someone else to put up a booster but I was told then that it looks like the mast signal has been \turned away from our area\" and the booster will not work. This is a breach of the contract I have with Vodacom. There was signal when I switched over from Cell C in August last year. Now there has been nothing for 4 months. <br> I am going to write to the papers and cape talk unless this is fixed within the next week. I will also be switching to MTN and spreading the word about this appalling non-service. Sade number A2-1I7I-GLDUF "

0
Replies (1)
Vodacom
Vodacom's reply19 Feb 2016, 11:32
Official
Hello jesstyrrell,

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team