AS
Alain S

1 reviews | Active since Mar 2009

27 Jul 2019, 22:28

4 months later and still waiting for resolution !!!!

It has been 4 months since I reported my problem. I was told I was going to be updated on a monthly basis as it was an "intricate issue". Then Vodacom prefer to rather give data and think the problem is going to resolve itself !!!! Truly pathetic !!!!

0
Replies (2)
Vodacom
Vodacom's reply28 Jul 2019, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AS
Alain S's update29 Jul 2019, 18:49
Reviewer Update
WHEN ???? THIS YEAR ?????