4 MONTHS JUST TO CANCEL AN UPGRADE - THIS IS A SICK JOKE

Item: Vodacom
Rating: 1
Author: Andrea R

THIS IS A JOKE

You do not reply to e-mails, you do not call when you say you will call.

I have been dealing with this s**t for 4MONTHS!!!! CANCEL THIS UPGRADE!!!!!!

CAN THIS MANAGER CALL ME BACK ASAP - DOES HE KNOW HOW HIS STAFF IS TREATING CLIENTS, DOES ANYONE AT VODACOM CARE

i JUST WANT TO MOVE ON WITH MY LIFE AND NEVER HAVE TO DEAL WITH THIS USELESS, JOKE OF A COMPANY EVER AGAIN.

CALL ME BACK - CANCEL MY CONTRACT - GIVE ME MY MONEY BACK

DOES THIS MANAGER IN THE VODACOM ONLINE TEAM ACTUALLY EXIST???????

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Apr 2019, 17:47

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Apr 2019, 17:47