4 months for 1 screen repair

<p>I have never received worse service in my life. Vodacom took 4 months to repair my screen, all the while I was being **** to, told that I don't have insurance when I do, yelled at and told that I'm being unreasonable. I had to go in to the store 8 times to get anything done. When I spoke to the manager he gave me a look of 'I've heard this all before'. Then, when my phone was finally ready (a refurbished one) I was told that it was going to cost R150, upon collection they tried to charge me R2500... I challenged them and was told that it was a miscommunication. Needless to say, I will be switching networks ASAP.</p>