4 Months and Still nothing resolved

<p>Its at the point where i am getting fedup with Vodacom now..I accepted one of your telephonic sale wifi router specials and returned it 2 days later due to its poor service.. I was promised that the debit orders etc would not go off but rather obvious it did go off..I tried contacting vodacom regarding this and nothing was done..I went to my bank and reversed the debit and then suddenly vodacom contacts me infact starts hounding me for the payment that was reversed and on top of that they charged me R100 extra for banking charges because it picked up as a non payment from there side..Eventually someone contacted me after i put it on hellopeter and he promised to sort everything out and do a credit etc etc..Now after all this my January debit doesnt go off because my debit was removed and now i must pay vodacom R300 more because of this.. I contact my bank to see if they removed my debit instead of reversing it and they didnt remove it at all.. I called vodacom who says there system removed my debit.. Now whos problem is that??? I am tired of calling vodacom and running to the vodacom store who cant assist at all and say i need to call the customer care centre.. I have been trying to resolve this for 4 going on 5 months and vodacom obviously do not care much about there clients maybe because they feel losing 1 client wont effect them.. All i want is to be credited for the mistakes your systems made and to be debitted the correct amount as i have been for many years..Should this not be resolved you will simply lose a client that has been using your service provider for over 15 years.. The service these days from vodacom is really going down hill...</p>