GM
Glynis M

1 reviews | Active since Jul 2016

10 Jun 2021, 19:56

4 months and still no answer

Im ashamed to even give 1 srar. I have had a query with Vodacom and 4 months have passed and still not resolved. Keeo getting apologies but no answers, im not interested in your apologies, i just want my query sorted. Absolutely disgusted in tge service after being a loyal customer for many many years.

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2021, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team