1 reviews | Active since Oct 2014
4 month old phone that cannot be reapired @ vodacom shop
I purchased an LG Q6 from Vodacom Northgate on 22-09-2017. My phone start giving problems from the last week January 2018 I complained & they couldn't give me a loan phone until the 8th of February 2018.
My phone had a problem with the selfie camera & my screen was not showing properly. This phone was not dropped & it didn't fall into water.
My phone came back from repairs @ a Vodacom outlet in Sandton & I am told that they cannot fix this phone & that I will have to use it as is.
I am so disgusted at the service on how long I had to wait for a loan phone & that suddenly I am told that I will have to use the phone as is & what irritates me is that this phone wasn't even 4 months old when it start giving me issues.
Vodacom must either give me my money or give me a new phone. I am not going to take that phone back until it is fixed
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
