4 emails sent. NO REPLY

4 emails sent. NO REPLY

Sent: Friday, November 29, 2019 8:03 AM To: '***' <***> Cc: '***' <***> Subject: RE: Vodacom Invoicing Issues.

Morning,

I have yet to get a reply from Vodacom with regards to this issue. 4 Emails and counting.

Sent: Thursday, November 21, 2019 6:52 AM No reply Sent: Monday, November 18, 2019 6:28 AM No Reply Sent: Monday, November 11, 2019 11:09 AM No Reply Sent: Friday, November 08, 2019 10:18 AM No Reply

Regards

Sent: Thursday, November 21, 2019 6:52 AM To: *** Cc: *** Subject: RE: Vodacom Invoicing Issues.

Morning,

I have yet to get a reply from Vodacom with regards to this issue.

Sent: Monday, November 18, 2019 6:28 AM No Reply Sent: Monday, November 11, 2019 11:09 AM No Reply Sent: Friday, November 08, 2019 10:18 AM No Reply

Regards

Sent: Monday, November 18, 2019 6:28 AM To: '***' <***> Cc: '***' <***> Subject: FW: Vodacom Invoicing Issues.

Hi

Please could you assist with the below request. It is very clear that Tsietsi Zikalala does not reply to emails.

Sent: Monday, November 11, 2019 11:09 AM No Reply Sent: Friday, November 08, 2019 10:18 AM No Reply

Regards

Sent: Monday, November 11, 2019 11:09 AM To: *** Subject: RE: Vodacom Invoicing Issues.

Morning Tsietsi,

I have et to receive a reply from you on the below issue.

Regards

Sent: Friday, November 08, 2019 10:18 AM To: *** Subject: Vodacom Invoicing Issues.

Hi Tsietsi.

This issue has been going on for over a year now and is yet to be resolved.

As you have stated my account is in arrears. The reason why my account is in arrears is because VODACOM made changes to the way I receive invoices. This was done without my PERMISSION and these changes to be reverted back immediately. If these changes were not made by VODACOM, there would be no issue with my account……….. PERIOD.

Originally my invoice would be a combined invoice of all three of my contracts. ( 2 Voice and 1 Data) After the changes done by VODACOM without my PERMISSION it recently came to my attention that the combined invoice only reflected my 2 Voice contracts.

Should this firstly not be resolved, I shall start the escalation process as well as a name and shame campaign via social media. (Hello Peter, Facebook, etc)

I look forward to your response.

Regards