4 days without internet, no hope with Vodacom

I have been trying to get a new connection set up with Vodacom for the past 4 days with no Luck. Every time I call in, a new person makes new promises and doesn’t follow up (Bongi, Nomaxabiso, Zikhona, Brains, Shekira). I have lost all hope and we haven’t even began. My old ISP canceled my connection on the 30th and I called on the 1st for Vodacom to connect me and to this day, I’m being told new things each time. This morning, I found out they have the wrong unit number, how when they sent the router to the correct unit? We work from home so 4 days without internet is absurd. To think I cancelled my old ISP because of their poor service, now I have to look for a replacement AGAIN! Im highly disappointed.