3weeks later and still debiting my account.

<p>on the 14th of Dec 2016 I wrote a review regarding unauthorized debit orders due to their sales agent's false information. a week later I received a call saying that they will refund me and collect their tablet which i was happy with because i never used their data that they have been allocating. i just received my statement for Jan and to my surprise they have loaded the debit order of R199 yet again and there is no credit as they have assured me. I must say that i have been a customer of Vodacom for more than 10 years and the service that i have been receiving is shocking. they listened to the call and for sure the sales agent did not say that i will be paying R199 for data. the tablet according to the sales agent was a complimentary to thank me for being a loyal customer and a gesture for the kind of package that i have with them and explicitly asked how much will this cost me because i really did not need a tablet because i had recently bought myself one. at this point i want to cancel all my contracts with this service provider. when Vodacom calls me, they should also quote me on what it will cost me to cancel all 4 of my contracts with them.</p>