Rvdm
Ruan van der merwe

1 reviews | Active since Oct 2010

20 Jun 2016, 08:20

3rd time on Hellopeter but still Vodacom can't resolve anything

<p>Still paying for a service i can't use. Vodacom has been unable to resolve anything and just keeps on escalating this matter which i suspect must be more or less with jesus now, the way they contunue to escalate this matter.</p> <p>I bought a VOIP service with a data contract, and paid for a phone, which Vodacom has been unable to deliver for the past 2 months.</p> <p>In any other country this would consitute theft, but obviously *****ing your clients money is not frowned upon in SA.</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2016, 08:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team