1 reviews | Active since Nov 2016
3rd time and still unhappy
<p>Incorrect upgrade from vodacom. Collected the device and now i dont hear from them</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please phone me on ********** 052.
Please phone me on ********** 052.
This is the 4 time i log a issue. It is amazing!! So i phoned the call centre today as nobody at vodacom seems to phone me to try and resolve the issue. Eventualy i reached a consultant who indicated that he needs to put me through to upgrades. 15 minutes passed then he told me that the current line takes to long and he will try another line, 30 minutes then someone picks up. I explain the entire story for the 10th time and the she cuts the call and i am asked to complete a survey!!!! What must i do?
This is the 4 time i log a issue. It is amazing!! So i phoned the call centre today as nobody at vodacom seems to phone me to try and resolve the issue. Eventualy i reached a consultant who indicated that he needs to put me through to upgrades. 15 minutes passed then he told me that the current line takes to long and he will try another line, 30 minutes then someone picks up. I explain the entire story for the 10th time and the she cuts the call and i am asked to complete a survey!!!! What must i do?