SS
Stefan S

1 reviews | Active since Dec 2013

13 Nov 2017, 13:41

3rd review on same Issue - ***** now account R30 000.00 in arrears.

This is the 3rd Hellopeter review on this same issue and still no resolution. 5 extra lines was **********ly opened on my account, the lines are now all closed but i am being charged a "early cancellation fee" bringing my account up to R30 000.00+

MY LINE WILL BE SUSPENDED IF I DO NO PAY TODAY.

STILL NO CONTACT FROM THE ***** DEPARTMENT, NOT EVEN AN EMAIL.

STILL NO RESOLUTION. PATHETIC.

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2017, 13:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team