mK
maryke K

1 reviews | Active since Jan 2011

22 Sept 2016, 09:27

3rd Review in 2 Days

<p>After an irritating amount of phone calls, 2 reviews later and a whole day wasted fighting, Vodacom still has not resolved my extremely high debt order. They gave me a ridiculousy small credit, what for I do not know. I NEED THIS RESOLVED TODAY! All of these things could have been avoided if they gave me ALL the terms and conditions before I downgraded my contracts. Horrible, horrible customer service!</p>

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Replies (1)
Vodacom
Vodacom's reply22 Sept 2016, 10:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team