3rd report on 1 problem that has never been attended to
<p>I regret the day I got a cellphone contract with vodacom. It's been 4 month of me going back and forth with vodacom because of simcards that came with a contract that I took and only using the phones and paying the amount of phones and talk time. When I wrote a report on hello Peter two days ago, I was promised that a consultant would call me back and help me and to this day I am still waiting. I am heart broken that I have to pay for a service I am not using and every where I go I can't get help. I was referred to a vodacom store that told me I won't get help from them as the contract wasn't initially done by them by a store assistant in vodacom Seshego named Winnie. I have been going through this with vodacom for long enough now and I just need this issue sorted out. I'm begging you vodacom do right by me</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
