MA
Magnus A
1 reviews | Active since Mar 2009
02 Mar 2016, 20:01
3RD HELLOPETER COMPLAINT ON THE SAME PROBLEM
Dear Vodacom<br> <br> I am unable to login to my account, I have asked for assistance 3 times each VODACOM says that there is no problem; yet your website tells me to ******-off. This is the message I get online when I login with an OTP<br> <br> Sorry there have been errors<br> <br> We are unable to authenticate you now, please try again later.<br> <br> IN RED!!!!<br>
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Vodacom's replyOfficial
03 Mar 2016, 07:40Hello zabzoo,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2016, 07:40
Official
Hello zabzoo,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,