3rd complaint since 24 August and still NOTHING!
Negligent, disrespectful, avoid responsibility, pathetic customer service, passing the buck, no backbone, no ownership, don't care, useless, really sad, disappointing and *******.... struggling to find words to really capture the culture of Vodacom South Africa.
Not one person at Vodacom takes responsibility to resolve the issue or even communicate at all, since 24 August (actually before that when I tried to sort it out face to face in store).
https://www.hellopeter.com/vodacom/reviews/frustrating-as-always- **********
https://www.hellopeter.com/vodacom/reviews/not-even-hello-peter-improves-the-service-or-feedback-from-vodacom- **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Arno
Please be advised that feedback has been provided to you from the repairs escalation team.
Regards,
RJ
Dear Arno
Please be advised that feedback has been provided to you from the repairs escalation team.
Regards,
RJ
