3rd Complaint - same thing- no assistance

<p>This is the third complaint for the same thing I logged on Hello Peter. My Vodafone tablet has been taken in for repairs in the first month. I received another tablet (other people's photos and Apps on. I first asked for it to be collected and replaced with my Tablet. No assistance. Then I asked for my contract to be cancelled, no assistance/feedback. The people who deals with complaints referred me to another department to again submit my complaint and after I did I did not received any feedback from that department. Other companies have a complaints department which would fully deal with a complaint. Such department would refer the matter and follow up the matter regularly with the relevant business department and the complaints department would deal with the customer/complainant. Not at Vodacom. I am now affording Vodacom till 09 June 2017 to cancel my contractand to collect the device from me. If not, I am logging a complaint with the national Credit Ombudsman and I will CC the Board members of Vodacom , as I am paying for a tablet but did not have any use from it since contracting with Vodacom. </p>