3rd complaint

<p>**** service *********** staff on the 27th of june i forwaded all documentation to change my banking details received an email with reference EC-041F-2KQ7VO on it but this morning i receive notification from my old bank account that the debit has come back now i have to pay an xtra R145.00 on that account due to vodacom beign ***********. see below</p> <p> </p> <p>Good day I have changed my bank account but Vodacom still debits the wrong account this is unacceptable who will be paying the comeback fees on the debit order which is R145.00 I will be reporting you to hellopeter this is terrible services from a big company such as yourselves</p> <p> </p> <p>From: CUSTOMER CARE DOCUMENTS ********** <br /> Sent: 27 June 2016 09:36 AM<br /> To: Clinton Van Rooyen<br /> Subject: EC-041F-2KQ7VO FW: Message from</p> <p> </p> <p>this is when the documents were sent and reply received this is total ******* from vodacom and will be taking you to the newspapers for this</p> <p> </p> <p>nothing still been done</p> <p> </p> <p>i am now going to the newspapers and i will cancel this contract without paying the balance or cancellation fees ii am tired of this we pay every month and nothing gets done i have now been charged another R145.00 which vodacom will pay</p>