MH
Mohamed H
1 reviews | Active since Sept 2011
29 Jan 2019, 08:24
3rd complain Vodacom incorect bill
Vodacom has incorrectly CHARGED ME and has not made any effort to fix this.
Please e-mail me on ********** or call me on ********** 636
This is my 3rd time complaining on Hello Peter, this is the below query
THEY HAVE NOT SORTED OUT MY PREVIOUS QUERY STILL.
I cannot seem to get rid of my Vodacom charges, A contract was taken out End of November 2016, It was supposed to be canceled End of November 2018. This is 2 years. They now want to charge me an extra "early cancellation and headset fee" for canceling after 2 years. How does that make any logical sense. The number in question is ********** . Please send an amended invoice without the R310.52 Rand charges.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
29 Jan 2019, 09:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MH
Mohamed H's updateReviewer Update
30 Jan 2019, 12:07I missed the call. Please call me as I cannot get hold of a consultant
MH
Mohamed H's update30 Jan 2019, 12:07
Reviewer Update
I missed the call. Please call me as I cannot get hold of a consultant
