LM
Luzanne M

1 reviews | Active since Oct 2016

07 Dec 2016, 12:11

3rd Attemp at Hello Peter.........

<p>This is my 3rd attempt, I am furious, I have now been billed for a phone I have not received................spent 11:51min on the phone to speak to another consultant just to be cut off.</p> <p>The delivery date has now been moved to 13 December...................</p> <p>HOW CAN YOU BILL A CLIENT FOR A PHONE THEY HAVE NOT YET RECEIVED NOT KNOWS WHEN THEY WILL RECEIVE IT........................................</p> <p>CALL ME........................</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 14:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,