3MONTHS NO FEEDBACK

Dear customer. Please be advised that we are currently attending to your enquiry. We will have this investigated and be incontact with you thereafter. <br> Kind regards, Vodacom Customer Care Yunus Adams I called Vodacom on 5 April 2015 to upgrade my contract. I spoke with Mdu (JHB CONTACT CENTRE) and explained to him that I am currently on the talk 240 and that I need this amount of minutes every month as I have two little ones. I receive a quote from MTN which I was happy with and I would have had no problem cancelling my contract with Vodacom as they are expensive. However then Mdu promised me on a three or more times on recorded line ( which I am still waiting for the recording from Vodacom, yet another broken promise) that he can offer me 200 ANY TIME minutes and 50 Vodacom to Vodacom minutes plus 1GIG free data per month for 24 months at R389.00 per month. It has now been two months and yet no-one is assisting to solve my query Mdu is on a disciplinary hiring BUT I WANT WHAT I WAS PROMISED. I have phoned*** countless times and Emanuel, Moth and Voyo. No one want to transfer me to their manager Andries and he does not phone back after tons of messages that I left for him.