BK
Bongiwe K

1 reviews | Active since Apr 2016

22 Aug 2017, 16:29

3GIGS OF DATA DISAPPEARED

Yesterday afternoon I had a balance of 3.91 gigs on Vodafone modem. This has disappeared. Vodacom, please pay back my data.

0
Replies (3)
Vodacom
Vodacom's reply23 Aug 2017, 06:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Aug 2017, 08:15
Official

Dear Bongiwe

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ

BK
Bongiwe K's update23 Aug 2017, 19:12
Reviewer Update
Thank you, I received your SMS