NZ
Natasha Z

1 reviews | Active since Mar 2012

02 Dec 2016, 20:00

3GIG IN ONE DAY IMPOSSIBLE

<p>Hi </p> <p>I just checked my wifi data its the 2nd of the month I have 3gig of 6gig left. There is no ways in hell I used 3gig in 32 hours. I did not download any videos. I was not on you tube. Just whatsapp,fb instagram and searched some stuff on google. My data is running out insanely fast. My wifi has a password. Even my mobile data went through 2 gig in 4 days last week. Vodacom is seriously bul****ting me right now. This has to be rectified and stopped now. </p>

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2016, 08:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team