1 reviews | Active since Nov 2012
3G ****les not compatible with software for 2 years of contract
<p>I have a Mac Book Pro. I took out a 3G contract with Vodacom in March 2015. However, with the update of software on my Mac Book, the 3G ****le is not compatible with the software on my laptop and I can therefore not use the ****le though it is still under contract for another six (6) months. It is ********* to sell people contracts for a period of two (2) years, yet Vodacom does not ensure it is compatible for two (2) years. Pathetic service at Clearwater Mall. The iStore informed me that Vodacom does not update "something" and therefore their 3G ****les are not compatible with Mac Book. However, the ****es from other service providers such as MTN have no problem. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
