CJ
Chris J
1 reviews | Active since Mar 2009
21 Mar 2015, 20:22
3g contract cancelled but still debiting
One month prior to my contact expiring almost one year ago vodacom is still debiting my account for it every month<br> This is a 3g data contract. PLEASE CHECK WHEN LAST THIS SIM WAS ACTIVE??? AND YOUNWILL SEE ITS NOT BEEN USED. <br> I logged at again with vodaworld last week Tuesday and still waiting for feedback. <br> <br>
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Vodacom's replyOfficial
22 Mar 2015, 08:37Hello smithg,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply22 Mar 2015, 08:37
Official
Hello smithg,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team