FK
Freddie K

1 reviews | Active since Oct 2011

14 Feb 2015, 10:48

3G Connectivity still outstanding

I have reported unacceptable 3G connectivity on 30 December 2014 and received one phone call that this will be investigated. Guess what... nothing happened the last 6 weeks but Vodacom once again taken my money at January month end. It seems all in order for Vodacom to take money from their customers and providing no service or a very sub-standard service but won't hesitate to cut me off if I am not paying in time. Seems Vodacom is just another Africa company with an attitude. <br> <br> PS. I am suppose to have 3G connection but thankfully I have E with one bar... usually no connection!.<br> <br> Vodacom, according to stats, I will die within the next 25 years. Please can we solve this challenge before I am leaving.

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2015, 10:58
Official
Hello Cruiser207,

We apologise for the delay in resolving this matter.

One of our consultants will contact you to assist with this issue.

Kind regards
Consumer Website Team