1 reviews | Active since Sept 2016
3G Card Data Missing
<p>Signed a contract with Vodacom on the 3 of September, within 10 days 5 gigs of data is gone.<br />no body at the Vodacom store at mall of the south can help me, or Vodacom customer care. no one can tell<br />what I have used the data on, the Huawei 3g Wi-Fi router states I have used 1.3 gig. To cancel the contact that has been open for 18 days Vodacom want to charge me a <br />R3600 cancellation fee. Horrible service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
