sC
selvan C

1 reviews | Active since Mar 2009

14 Nov 2023, 14:12

*****

*****, yesterday I received 2 invoices from " Vodacom Business " I was signed up for a Fibre installation contract on behalf of Vodacom, I did not, On both invoices all my details are provided. Only problem whoever in Vodacom signed me up for this contract did not use my registered name, someone in Vodacom is going around basically signing up customers for a Fibre contract without their permission and to confirm the contract, Vodacom is sending me a email with 2 invoices. This is a *****ulent transaction done on behalf of Vodacom who seem desperate for business, it's extremely despicable behavior on their part, this is *****, plain and simple, really disappointed, unfortunately " Hellopeter " you do not allow for me to send a copy of the invoice to verify that it is ***** , something to think about

0
Replies (2)
Vodacom
Vodacom's reply14 Nov 2023, 14:17
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

sC
selvan C's update14 Nov 2023, 14:42
Reviewer Update
Received the call, only problem the person wants me to go to SAPS , get a affidavit and 3 signatures, firstly the problem originated on your side, I brought it to your attention for investigation, yet you want me to get a affidavit, investigate the employee's committing *****, sent an email to your ***** division, email address does not exist, so instead of investigating thus *****ulent transaction, you want me to get a affidavit and 3 signatures, to prove what? Stop beating around the bush Vodacom and treat this matter as serious, how many other people have to be de*****ed