BV
Brydon V

1 reviews | Active since Oct 2023

24 May 2024, 11:12

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Im based in Three Rivers GP(Part of the Vaal Triangle) I have such poor signal that I've gotten used to using Whatsapp calls as this is a much better platform, this is when im close to WIFI( either home or office). I have had numerous lengthy phone calls with vodacom to no avail, promise after promise, and everytime Im running around and repeating everything twice, three times. But since Im paying for a service and not receiving anything for it I don't see the need to waste my time on the phone. So i will be taking this time to comment everyday until some of the overpaid and under qualified vodacom people fix the problem.

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Replies (1)
Vodacom
Vodacom's reply24 May 2024, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team