BJ
Bongani J

1 reviews | Active since Jul 2022

23 Jan 2025, 11:22

******

South Africans, I urge you not to sign contracts with this deceptive mobile network. I took a two year contract on February 2023 basically I am supposed to finish paying my contact next month. I was informed last month that my contract expires in July when I called to inform them that I will not be upgrading my service, According to the consultant, I may have missed some other months and he will take care of the investigation, but I have not heard from them to date. how possible! Yet my account was debited every month.

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2025, 12:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team