MS
Moeder S
1 reviews | Active since Jan 2015
23 Mar 2026, 18:25
🚮🚮
Last year August 2025 I called in to the Customer Service to cancel my contract, as it was ending. I was specific with the Agent on why am I cancelling it completely. To my surprise in March 2026 that contract is on month to month, why only Vodacom knows!!!
I want that contract cancelled I don’t care if I’ll pay lesser or what, CANCEL THAT CONTRACT!
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Replies (1)
Vodacom's replyOfficial
24 Mar 2026, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Vodacom's reply24 Mar 2026, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.