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Vodacom is charging me penalty fees for an upto date account. I made an eft payment on the 06/06/24 and they tried debiting my account on the 07/06/24 and 10/06/24 even after i have paid my account. Calls to the customer care did not help as they keep telling me that my account was in arrears when the debit was placed. This is not the first time i am charged wrongly for an account that is upto date. And now i am told the penalty will not be lifted and also i am being charged by my bank too for a returning debit order.