******

This service provider is by far the most *****ed. I have an existing contract with them so I decided to taje out a new one, which I canceled within 7 days and the cancelation was approved. That is not the story. So upon contacting them one of the male agents told me I was due for an upgrade which means my premium would come down significantly and I woul get an "FREE" gift. I accepted. Only to be billed twice as much when I received my statement. Now the price plan of the free gift which he constantly told me I wouldn't be billed for was added and it was now higher than my previous payment plan. I canceled it and STILL to date awaiting to amend my account as I refuse to pay for any thing that was gifted and anyways collected as I had to make sure I won't be paying for unnecessary items. So please be careful with vodacom as you might also end uo being *******. No one has ever came back to me and I still await action. Very *****ed company