JR
Jennifer R
1 reviews | Active since May 2024
28 May 2024, 14:57
****!!!!
My internet service was cancelled/terminated on Thursday 23/05/2024 for no reason!
Vumatel is blaming Vodacom for this and Vodacom is blaming Vumatel. So which is it?
But, make no mistake the latest debit order has gone through.
Angry, furious, livid...is an understatement!!!!
I am way past angry!
Looking for a new service provider!!!
This service stinks, to say the least!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 May 2024, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2024, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team