38 days outstanding query

<p>Vodacom is allowing junior staff to deal with outstanding customer queries.</p> <p> </p> <p>Penny,Siya Koba,Solly Moepi have failed to do their job.I am inconvenienced as a customer and they get another junior staff member to deal with an outstanding query.</p> <p> </p> <p>They made the mistake and I have to bear the consequences.Vodacom is worst than government at this stage .I am totally fed up-I have to keep buying airtime whilst I hold 3 contracts!</p>