*****

Vodacom delivered two phones that was ordered via phone on my name without any identification to *****sters. I reported a ***** case on 5 July 2023. I have been trying to get my money back, but no luck. They sent me a letter saying they are going to hand me over as my account is in arrears. This morning another R3443 went off my account. What the … must I do to get my money back???? Vodacom told me not to e-mail every tome as a new ticket gets logged everytime I e-mail, but no one is assisting me via phone. I have had to sit at the bank for hours, have gone to the Table Bay branch, have been penalised die to debit orders that have been returned, had to take unpaid leave to tru and sort this mess out - who is going to compensate me for this?