3.45MbPS Download Speed in 21st Century - Pathetic!

Item: Vodacom
Rating: 1
Author: Dan H

We must be an absolute joke to Vodacom! 1. We followed your advice and went to the local Vodacom store to upgrade the WiFi router - none in stock, and now we have to wait. 2. Currently running 3.45MbPS download speed - can't stream, can't work, and can barely use social media.

It has been almost 4 years of complaining to Vodacom, nothing has improved. Even bringing in ICASA doesn't work.

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Replies (1)

Vodacom's replyOfficial

01 Sept 2026, 07:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Sept 2026, 07:15

Official