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willie W

1 reviews | Active since Jun 2016

17 Jul 2016, 03:12

34 million users and weekend on line Billing is always off line

<p>Many internet users are makeing use of the network over weekends. So, for Vodacom to print more money, it is very convenient for them to switch off "MyVodacom" online billing in order for users to go over there limits. It is better and much easier to cancel a subscription than to get involved in any query with Vodacom. </p> <p>Say 34 Million users as advertised by Vodacom spend only R1000 then Vodacom has R***0 - what are they doing with this money?</p> <p> </p> <p>The chance of Vodacom responding to this is Zero to none.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Jul 2016, 04:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team