JG
Jeanne G
1 reviews | Active since Oct 2014
06 Oct 2021, 10:36
32" TV FOR FREE ON CELL CONTRACT AT VODACOMJEA
Upgraded on my package about this time last year - with package come a Samsung 32" TV for free. For about 9 months I spoke to Vodashop Key West on a weekly basis - Allways say they wait for Samsung for feedback. I then contact Samsung and they told me TV will be shipped that week. Next when i enquire again they send me a mail saying they have internal problems. Unknown when they will ship. Samsung internal problems not mine. PLEASE HELP THEY USELESS
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Replies (2)
Vodacom's replyOfficial
06 Oct 2021, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2021, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JG
Jeanne G's updateReviewer Update
06 Oct 2021, 11:41Thank you hope we can sort this problem. At lease I get a response.
JG
Jeanne G's update06 Oct 2021, 11:41
Reviewer Update
Thank you hope we can sort this problem. At lease I get a response.