SZ
Steyn Z

1 reviews | Active since Aug 2016

08 Aug 2016, 11:59

300% poor services from Vodacom

<p>Good afternoon</p> <p> </p> <p>Please read below links and compaints submitted last week:</p> <p>https://hellopeter.com/vodacom/reviews/100-poor-services-received-from-vodacom- ********** </p> <p>https://hellopeter.com/vodacom/reviews/200-poor-services-from-vodacom- ********** </p> <p> </p> <p>It is regrettable that I have to leave a third review on this website.</p> <p> </p> <p>This week marks the second week that my phone line is not activated. </p> <p> </p> <p>The second review was reacted on and the gentleman who assisted me help me properly with my account problems regarding my updgrades. Refunds and credits to my account will occur accordingly due to his assitance. I thank you for this Eltino Martin.</p> <p> </p> <p>The main problem is that my line is still blocked and my accounts are up to date. I really need this sorted out. Please Vodacom, help me urgently, I can't carry on like this.</p> <p> </p> <p>Regards</p> <p>Steyn van Zyl</p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2016, 13:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team