1 reviews | Active since Jul 2016
3 years of struggling to get service
<p>I have been struggling for 3 years to get Vodacom to sort out voice and data service. </p> <p>Here is an excerpt from thee email which I have sent them today:</p> <p> </p> <p>I have tried for 3 years to get Vodacom to fix the Voice and Data service on ********** 288 and ********** 927, and my data ****le ********** 279</p> <p> </p> <p>The service from Vodacom has been the worst I have experienced from any company in my life.</p> <p> </p> <p>Long delays, no replies to calls, visits, emails, and months of delays to get action taken. Now, after 3 years of trying patiently trying, I give up with Vodacom. </p> <p> </p> <p>I now want to know what the terms and conditions are for cancellation of the Vodacom service are so that I can move to another network</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom.............just let me out of my contracts without penalties, that's all i want. If you have had 3 years to sort this out and it has not worked, what are you going to do now?
Vodacom.............just let me out of my contracts without penalties, that's all i want. If you have had 3 years to sort this out and it has not worked, what are you going to do now?
